AnsweredAssumed Answered

Block offering from generating service request

Question asked by johan.henningsson@tetrapak.com on May 15, 2017
Latest reply on Jun 6, 2017 by a.mossop@qut.edu.au

I would like to use the flexibility of the request offering, but want it to generate an incident instead of a service request. Generating the incident isn't a problem, but have anyone found a way of disabling the creation of a service request?

 

Thanks,

Johan Henningsson

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