Sending a report from a service request

Discussion created by gjarvis on Feb 10, 2017
Latest reply on Apr 21, 2017 by stapletj@tbh.net

We were asked to integrate a hard-copy form into our Service Catalog. Unfortunately this form is distributed to a bunch of different groups via email, none of which is using Heat. My first thought was to create a report generated from the Request, but when I use the "Run Report" quickaction via the workflow, it doesn't do anything. Is there something I'm missing? Or maybe some other way of doing this that I'm not thinking of?