gjarvis

Sending a report from a service request

Discussion created by gjarvis on Feb 10, 2017
Latest reply on Apr 21, 2017 by stapletj@tbh.net

We were asked to integrate a hard-copy form into our Service Catalog. Unfortunately this form is distributed to a bunch of different groups via email, none of which is using Heat. My first thought was to create a report generated from the Request, but when I use the "Run Report" quickaction via the workflow, it doesn't do anything. Is there something I'm missing? Or maybe some other way of doing this that I'm not thinking of?

Outcomes