AnsweredAssumed Answered

Email Task

Question asked by gbaney on Nov 15, 2016
Latest reply on Jun 8, 2017 by dcogny



I currently have a new starter SR which creates a few tasks for the Analysts to complete. One of the tasks is to email another division the details of the new starter including their email address once the account has been created.


As we have many brands/companies they all use different domain names so the email addresses are not consistent which causes an issues when trying to automate this process.


I am looking to simplify this process by creating an automated email within the SR with "To, Subject, Description" prepopulated (similar to how tasks are created). All the team will then need to do is alter the email address for the new starter in the description to show the full email address and send.


Is this doable?