Seeking HEAT customers using HEAT Service Management, cloud deployment, willing to speak about your experiences with NERC compliance and/or Seagus (criminal justice security system) working with HEAT.
City of Seattle is moving from Classic to HEAT ITSM SaaS. We currently have concerns with both NERC and CJIS regulations and are currently working with HEAT on a possible on shore only support model. I would like to discuss this further with you as other municipalities are faced with the same issues. Thanks,
I originally posted this inquiry on behalf of the City of Seattle - as I was looking for other customers you may be able to speak with. Unfortunately, I was not able to locate anyone else with similar experience/issue.
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