AnsweredAssumed Answered

Record Curtaining in HEAT

Question asked by wendi.wolfgram on Nov 25, 2015
Latest reply on Jun 6, 2017 by sb_ford

Re-posting from FRS Connect community

Originally created on 11/23/2015 by user dcrabbe


Hello All,

Very new to HEAT Administration and was asked to look into Record Curtaining.

Are there any FAQs or How To's on hiding certain tickets and/or having only specific users seeing specific types of tickets?

Ideally, we would like to test this in a development database and then push out to the actual in production database.

- Derek

Posted 11/23/2015 4:07 PM