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holger.weeres@heatsoftware.com
Hi Everyone,   we have just posted a new App posted to the AppStore by one of our Innovation partners Freedom Manufaktur out of Germany.   The App is called "whoosh ivants" and allows for quick and secure on demand execution of any executable or task on windows endpoints endpoints via HEAT SM Quick Action or predefined workflows.   This App was… (Show more)
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mareike.fondufe
      We are pleased to announce the general availability of LANrev version 7.3.2.   Key Highlights Configuration profile enhancements Ability to hide “Install All” button on LANrev Apps by default Support for new MacBook Pro And more For more information, please refer to the release notes.   Product Availability LANrev 7.3.2 is…
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ryan.milczarek
In January 2017, HEAT Software merged with LANDESK to form Ivanti. Soon, we will be moving the current HEAT community into the existing Ivanti community site to allow HEAT customers to benefit from the collaboration features the Ivanti site provides.  The Ivanti community is an established site, started in 2007, and has recently won a Top Ten…
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wendi.wolfgram
Are you still on legacy ITSM systems and wondering where you go from here? Join Michael Becker and David Iannotti, who will be talking you through the new features as you consider migrating to today's Heat Service Management solution!   Event Date: March 30, 2017 8:30 am PST, 11:30 am EST, 4:30 pm GMT   Click to register here     Click to learn…
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holger.weeres@heatsoftware.com
We have updated the ITFM (IT Financial Management) retrofit packages in the AppStore.   ITFM is a prerequisite for the Product Portfolio Management offering, but for customers with older metadata baselines, the ITFM tables were missing. We now offer 2 retrofit packages for 2013.x as well as 2014.x metadata baselines.   Please read the App… (Show more)
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wendi.wolfgram
Date: Tuesday, March 21, 2017 Time: 11:00am - 2:00pm  Location: Ruth’s Chris: 45 S. Illinois St, Circle Centre Mall, Indianapolis, IN 46204 Click here for more info and to register for the event.
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wendi.wolfgram
Date: Wednesday, March 15, 2017 Time: 11:00am - 2:00pm (Central Time) Location: Maggiano’s Little Italy: 3106 W. End Avenue Nashville, TN 37203 Click here to learn more and register to attend.
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holger.weeres@heatsoftware.com
Hi Everyone,   I am happy to let everyone know that a new App called "HEAT Team Calendar" is now available. This App provides a centralized team calendar to record On Call; Vacation and Time Off for one or more teams. It provides a centralized calendar where a manager might view current or upcoming time off and vacation schedules as well as a… (Show more)
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holger.weeres@heatsoftware.com
Hi Everyone, We just posted a new "App" to the HEAT AppStore called "Ticket Sync Connector"   Reminder: The AppStore can be accessed via the HEAT support portal  The Ticket Sync Connector enables the Ivanti administrator to integrate the various defect trackers such as, VSTFS, JIRA, Mantis, etc. into Ivanti Service Management (former HEAT… (Show more)
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tav@pcu1
In Call Logging  9.7.1,  the F9 key does not pull up the validation window for staff using Win 7 Enterprise, Office 2016 32bit.  How to resolve this?  Thank you.  
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